Responsible Gambling

Entertainment should be a pastime, not a source of income. This platform provides the following tools to help you control your time and spending.

1. Age limit

Only users 18 years and older are accepted. Accounts used by minors will be closed once verified, and relevant funds will be handled in accordance with the rules.

2. Self-exclusion

• Self-exclusion can be requested for 24 hours, 7 days, or 30 days during which you will not be able to log in, deposit, or place bets.
• You can also apply to permanently close your account.
• It will not be automatically restored after the exclusion period, and you need to actively contact customer service to apply for cancellation.

3. Limit setting

• Deposit limits can be reduced at any time, effective immediately; increases are subject to a 24-hour cooling-off period.
• You can set a single bet limit and a single day bet limit.
• The limit is subject to your active application, and this platform will not induce you to increase the limit.

4. Cooling-off period and reminders

You can apply for account freezing (cooling-off period) at any time, and all betting functions will be closed during the freezing period. Continuous online time reminders and betting summary reminders can be turned on in the account settings.

5. Signs that require vigilance

• The amount of bets keeps increasing, and after losing money, you want to get it back immediately.
• Entertainment that interferes with sleep, work, or family relationships.
• Concealing betting activities from others or borrowing money to place bets.
• Think of fun as a way to solve financial problems.

If any of the above situations occur, it is recommended to use the self-exclusion tool immediately and contact a local problem gambling counseling agency or psychological support service.

6. How to apply

Submit an application through online customer service or contact us page and indicate the required exclusion period or limit level. We will process and reply to confirm as soon as possible upon receipt.