privacy policy

This policy explains what information this platform collects, why it is collected, how long it is kept, and what rights you can assert.

1. Information we collect

• Registration and login information: username, password (encrypted storage), language and time zone preferences.
• Identity verification information: ID image, name, date of birth, address proof.
• Payment information: recharge and withdrawal channels, order number and amount. We do not save complete card numbers.
• Usage data: login IP, device model, browser, access logs, betting and game records.
• Communication records: Conversation content with online customer service.

2. Collection purpose

• Fulfillment services: account opening, deposits, bet settlement, withdrawals.
• Compliance obligations: age verification, anti-money laundering, KYC and regulatory filings.
• Risk control and security: Identify multiple accounts, account theft, abnormal betting and fraud.
• Customer service and dispute handling: checking the flow and handling complaints.

3. Sharing Scope

Providing necessary information to payment and KYC service providers, necessary technology suppliers, regulatory or judicial authorities required by law only for the above purposes. We do not sell or rent your personal data, nor do we use it for third-party marketing unrelated to this platform.

4. Storage period

The records will be kept during the duration of the account; after the account is closed, transaction and identity records will be retained in accordance with anti-money laundering and tax requirements, and will be deleted or anonymized after expiration. Log data is stored for a short period of time according to security audit requirements.

5. Your rights

• Inquire about and obtain a copy of the information we hold about you.
• Request correction of inaccurate information.
• Deletion of data is requested to the extent permitted by legal obligations.
• Withdrawal of consent to marketing communications (without affecting necessary notifications for performance).

To exercise the above rights please submit via the Contact Us page and we will respond within a reasonable period.

6. Safety measures

Transmission encryption, password encrypted storage, minimum privilege access, operation log traces, and regular security audits. Please keep your account and password by yourself. If you find any abnormal login, please contact customer service immediately to freeze your account.

7. Cookies

We use necessary session and security cookies to stay logged in, see Cookie description.